DIVERSITY AND INCLUSION
Empathetic leadership: building trust and business benefits
Over the last 18 months, we have all had cause to be more empathetic, in our home lives, with our colleagues, and towards our communities. And business leaders have faced imperatives to be empathetic in their roles, as physical collaboration has been replaced with virtual interaction, and staff have been placed under unprecedented stresses, calling for an altered, more flexible leadership skillset.